FAQs

How do I get started?  

To start classifying using Quickcode, either copy/paste or type the product description that you want to classify into the text box provided on the home page. Once you have entered the description,  select the Enter key and Quickcode’s AI will generate relevant codes based on the entered description.

What happens if I add a suggested term or phrase?  

Adding a suggested term/phrase gives Quickcode’s AI more context and often results in a new set of options, resulting in a quicker path to classification. Adding terms is especially beneficial when the description includes domain specific language, brand names, industry standards, and the like.

Quickcode gave me the wrong answer, what’s wrong with it?  

Quickcode’s human-in-the-loop solution is designed to help you get to the correct code faster than you could get there without Quickcode (our goal is 60 second classification). We like to say  “You’re the expert, we’re the guide.” If you find that Quickcode is going down the wrong path, you can change answers or refine your description. You can also add Quickcode’s “suggested terms”, which helps Quickcode understand the context and nature of the product.

What is the difference between the green checkboxes and the white checkboxes?  

The green checkboxes indicate a specific selection that the user has made, while the white checkboxes indicate a selection that the AI has made for the user based on your description.   Users can see other options and change selections at any time by opening the drop down list of options.

How can I double check I got the right classification?

During the classification process you can always view the HTSUS Notes and WCO Explanatory Notes for each chapter and subchapter that you are working within. There is also the ‘View Rulings’ link that allows you to search the CBP CROSS database for relevant rulings based on the description that you entered. Finally, once a 10-digit code has been reached, you can use the ‘View References’ option to look at the notes from other chapters that contain references to the code selected. This will allow you to ensure that these other chapters don’t have any notes that would prevent your selected code from being correct.

How can I download the information on my completed classifications?

Once you have completed a classification and pressed the “Done” button at the bottom of the page, Quickcode will create a PDF report of your classification that contains the description entered, the date it was completed, the 10-digit classification, and any Notes and References that were associated with the classification. This PDF can be downloaded on the “View Classifications” page by selecting the ‘download’ icon next to a completed classification description. 

How do you know Quickcode’s AI is working? 

We measure Quickcode’s performance every day, testing it against hundreds of products and codes that have been provided by dozens of brokers, HS classifiers, and importers.

What happens after I use up my “Always Free” 10 classifications?

Once you have used up your 10 classifications, you will no longer be able to generate new classifications for the remainder of the month. If you find yourself needing more than 10 classifications you can always upgrade your subscription to receive additional classifications, access to the WCO Explanatory Notes, classification reports, and full classification history.